Shipping Policy
Shipping Policy
Thank you for choosing CleaningMadeEasyShop for your cleaning and household essentials! We are committed to providing you with a smooth and efficient shopping experience, including fast and reliable shipping. Below is an overview of our Shipping Policy, outlining important details about our shipping services.
1. Order Processing Time
- Processing Time: All orders are processed within 1-2 business days after receiving your order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
- Business Days: Monday to Friday, excluding holidays. Orders placed on Saturday or Sunday will be processed on Monday.
2. Shipping Methods and Rates
We offer several shipping options to meet your needs, including standard and expedited shipping.
Standard Shipping:
- Delivery time: 3-7 business days (depending on location)
- Cost: Calculated at checkout based on the shipping address and the size/weight of your order.
Expedited Shipping:
- Delivery time: 1-3 business days (depending on location)
- Cost: Higher than standard shipping, and will be displayed at checkout.
Free Shipping:
- Eligibility: We offer free standard shipping on orders over a certain amount (check our website for the latest free shipping threshold). This offer applies to eligible orders within our domestic shipping area.
3. Shipping Areas
We currently ship to all locations within [country name]. Unfortunately, we do not offer international shipping at this time, but we are working on expanding our shipping options in the future.
4. Shipping Confirmation and Tracking
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor the status of your package through the carrier’s website.
Please note that tracking updates may take 24-48 hours to appear once the carrier has received the shipment.
5. Shipping Delays
While we strive to process and ship your order as quickly as possible, there may be occasional delays due to factors such as high order volume, weather conditions, or issues with the carrier. We will notify you as soon as possible if we anticipate any delays in your shipment.
If you have concerns about a delayed package, please contact our customer service team, and we will do our best to assist you.
6. Shipping to P.O. Boxes and APO/FPO Addresses
We can ship to P.O. Boxes and APO/FPO addresses, but please note that some shipping carriers may have restrictions on certain products for these locations. If you are shipping to a P.O. Box or military address, please allow additional time for delivery.
7. Order Issues or Shipping Damage
If your order is damaged during transit or if there are any issues with your shipment (e.g., missing items, incorrect address), please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue by either reshipping the missing items or offering a refund or replacement.
To help expedite the resolution process, please provide clear photos of any damage to the packaging or products when you contact us.
8. Address Accuracy
Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete shipping addresses. If you notice an error with your shipping address after placing the order, please contact us as soon as possible, and we will do our best to update the information before the order is shipped.
9. Customer Pickup
At this time, we do not offer in-store pickup for online orders. All orders will be shipped to the address provided during checkout.
10. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address or inability to deliver, we will contact you to arrange for reshipment. Additional shipping charges may apply. Please double-check your shipping address at checkout to avoid these issues.
We appreciate your business and are committed to providing you with the best service possible. If you have any questions or concerns about shipping, please don’t hesitate to reach out to our customer service team at support@cleaningmadeeasyshop.com.
Thank you for shopping with CleaningMadeEasyShop! We look forward to delivering your cleaning essentials right to your doorstep.
